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128 articles in this collection
Written by
Ruben
and
Reena Villamil
How to Optimize Dubb Video for 3rd Party Services
How to Optimize Dubb Video for 3rd Party Services
Written by
Reena Villamil
Updated over a week ago
How to Add Personalization Text
How to Add Personalization Text
Written by
Reena Villamil
Updated over a week ago
How do widgets work on Dubb
How do widgets work on Dubb
Written by
Reena Villamil
Updated over a week ago
How do I get a thumbnail or animated gif to appear when sending a Dubb video via sms
How do I get a thumbnail or animated gif to appear when sending a Dubb video via sms
Written by
Reena Villamil
Updated over a week ago
How to Configure Twilio Replies
How to Configure Twilio Replies
Written by
Reena Villamil
Updated over a week ago
How to allow video viewers to download a video on Dubb
How to allow video viewers to download a video on Dubb
Written by
Reena Villamil
Updated over a week ago
How do email limits work and how do I request an increase in email sending
How do email limits work and how I do I request an increase in email sending
Written by
Reena Villamil
Updated over a week ago
How to Send Through 3rd Party Email
Here is a video showing how to send videos through a third party platform such as Mailchimp, Keap, etc
Written by
Ruben
Updated over a week ago
How to Create a YouTube Subscribe Call-to-Action on Dubb
Written by
Ruben
Updated over a week ago
How to use the Dubb dashboard
To return to the dashboard, simply click the Dubb logo on the top left-hand corner.
Written by
Ruben
Updated over a week ago
How to Share Videos with Team Members
How to Share Videos with Team Members
Written by
Ruben
Updated over a week ago
How to Use the Dubb Bio Link
How to Use the Dubb Bio Link
Written by
Ruben
Updated over a week ago
How to Make Videos Autoplay
Here's how to make your Dubb Videos Autoplay
Written by
Ruben
Updated over a week ago
How to Manage Contacts
Here's a short video tutorial on how to manage your contacts.
Written by
Ruben
Updated over a week ago
How to Trim a Video
Trim a Video
Written by
Ruben
Updated over a week ago
How to Resize a thumbnail
Click this article to learn how to resize a thumbnail in Gmail and Outlook
Written by
Ruben
Updated over a week ago
How to send a Dubb video via SMS / Text message
Now you can send videos through SMS/Text message by using the Dubb Android or iOS mobile app.
Written by
Ruben
Updated over a week ago
Why is my credit card being declined when I try to Subscribe to Dubb?
This article explains how and why sometimes credit cards are declined when users are trying to purchase a subscription to Dubb.
Written by
Ruben
Updated over a week ago
How to Send Directly Through Dubb
Here is a video showing you exactly how to send videos directly through the Dubb website
Written by
Ruben
Updated over a week ago
Why aren’t thumbnails appearing on LinkedIn?
Oftentimes, users will report that a thumbnail is not appearing when a Dubb video URL is shared.
Written by
Ruben
Updated over a week ago
How to Create, Manage, Track and Delete Campaigns on Dubb
How to Create, Manage, Track and Delete Campaigns on Dubb
Written by
Ruben
Updated over a week ago
How to use reply with a video
Video Reply
Written by
Ruben
Updated over a week ago
Why am I seeing a 404 error message page?
Written by
Ruben
Updated over a week ago
How to use Facebook Comment Widget
This article shows how to use Facebook Comment Widget in Dubb Video Page
Written by
Ruben
Updated over a week ago
Where are Dubb's data centers/content delivery networks (CDNs) located?
Dubb currently has data centers in the following locations:
Written by
Ruben
Updated over a week ago
How to use Emoji Response buttons
How to use Emoji Response buttons
Written by
Ruben
Updated over a week ago
What kind of videos can I create with Dubb?
With Dubb you can do the following
Written by
Ruben
Updated over a week ago
How to Link Accounts on Dubb
This is a brief guide to link multiple Dubb accounts.
Written by
Ruben
Updated over a week ago
Videos won't Upload
If your videos are getting stuck at 0% after finishing a recording try these steps.
Written by
Ruben
Updated over a week ago
Videos Must be 'Shared with Team' in Order to be Available for Campaigns
Videos must be shared to be included in campaigns, automation, workflows, and emails sent directly using a configured broadcast provider.
Written by
Ruben
Updated over a week ago
Using Dubb to Share Videos on Social Media (LinkedIn, Facebook, Twitter)
Dubb gives you the ability to create and host videos on instantly viewable actionable landing pages.
Written by
Ruben
Updated over a week ago
Update Payment Method
If you need to update or change your payment method, start by logging in to your Dubb account.
Written by
Ruben
Updated over a week ago
How to Insert Dubb Videos into ActiveCampaign
How to Insert Dubb Videos into ActiveCampaign
Written by
Ruben
Updated over a week ago
Turn off Exit-Intent Popup
Turn off Exit-Intent Popup
Written by
Ruben
Updated over a week ago
How to Use Email Personalization Text Tokens
Personalization text allows you to place tokens from contact data.
Written by
Ruben
Updated over a week ago
Team Reporting
Dubb allows team administrators and members to view the activity on other team members' accounts, with just a couple of clicks.
Written by
Ruben
Updated over a week ago
How to Increase Your Email Open and Click Rates
This article provides tips and suggestions on how to increase email open and click rates using Dubb.
Written by
Ruben
Updated over a week ago
Teachers and Educators Plan
This article explains how to register for teachers and educators plan.
Written by
Ruben
Updated over a week ago
Single Sign On (SSO) Configuration
This article explains how to set up and activate Single Sign-On (SSO) configuration from your Dubb account to any third-party platform.
Written by
Ruben
Updated over a week ago
How to send a Dubb video via SMS / Text message
Send a Dubb video via SMS / Text message
Written by
Ruben
Updated over a week ago
Screen Recording Issues - OS Catalina
If you are unable to record your screen on your MAC computer, running Operating System CATALINA, you can try the steps below.
Written by
Ruben
Updated over a week ago
How to increase Email Responses
Written by
Ruben
Updated over a week ago
Resolve Microphone Connection Issues on Mac OS Mojave and Big Sur
Written by
Ruben
Updated over a week ago
Linkedin Integration not working, not showing up
If the Dubb Icon is not showing up within Linkedin, or is not responsive when you click it
Written by
Ruben
Updated over a week ago
How to use Dubb Virtual Backgrounds
How to use Dubb Virtual Backgrounds
Written by
Ruben
Updated over a week ago
How to Get Detailed Activity Reporting
Written by
Ruben
Updated over a week ago
Invalid Token Format
Occasionally, your Gmail/SMTP token may expire, due to a password or other security setting being changed.
Written by
Ruben
Updated over a week ago
How to Resize a thumbnail
Resize a thumbnail
Written by
Ruben
Updated over a week ago
Import Contacts in CSV format
Dubb allows you to import contacts with a CSV file.
Written by
Ruben
Updated over a week ago
How to use the Dubb iMessage Extension
Watch the video tutorial above to learn how to use the iMessage Extension
Written by
Ruben
Updated over a week ago
How to get contact-level activity tracking for multiple recipients
Written by
Ruben
Updated over a week ago
How to use the Dubb dashboard
Our dashboard offers a host of tools that can be conveniently accessed through our navigation menu.
Written by
Ruben
Updated over a week ago
How to Send & Track Videos
Dubb allows you to send videos in many different ways, and also allows you to track the analytics and engagement of your videos
Written by
Ruben
Updated over a week ago
How to Get Additional Support and Contact the Dubb Team
Here are a few ways to get support from Dubb.
Written by
Ruben
Updated over a week ago
How to use the Dubb dashboard
Our dashboard offers a host of tools that can be conveniently accessed through our navigation menu.
Written by
Ruben
Updated over a week ago
How to use Dubb Video Descriptions
How to use Dubb Video Descriptions w/ support for Markdown
Written by
Ruben
Updated over a week ago
How to Get Activity Tracking
The Dubb system tracks email opens/clicks, video page view, % of video watched, 😁 emoji engagement and call-to-action clicks.
Written by
Ruben
Updated over a week ago
How to Gate Your Video with a Form
Dubb allows you to require that a viewer fill out a form in order to view the video.
Written by
Ruben
Updated over a week ago
How to use Dubb Tasks
This article explains the usage of Dubb Tasks feature
Written by
Ruben
Updated over a week ago
How to Fix Microphone Issues on Mojave Operating System
Written by
Ruben
Updated over a week ago
How to use Dubb's 'Video Reply' Feature
Dubb offers an innovative way to send a video email or create a call-to-action on a landing page...
Written by
Ruben
Updated over a week ago
How to Export a Video in HTML to Use on Landing Pages or Third-Party Email Services
Written by
Ruben
Updated over a week ago
How to Send Video SMS with Dubb
Dubb allows users to send video text messages in two different ways: On Mobile and On Desktop
Written by
Ruben
Updated over a week ago
How to Enable Dubb Messaging to Add Instant Chat on Video Pages
Written by
Ruben
Updated over a week ago
How to use Dubb's 'Video Reply' Feature
Dubb's 'Video Reply' Feature
Written by
Ruben
Updated over a week ago
How to Embed a Video onto an External Website/Landing Page
This article teaches you to copy the JavaScript embed code that allows you to embed a video onto a landing page.
Written by
Ruben
Updated over a week ago
How to Use Dubb QR Codes to Share Videos
You can now share your Dubb video pages with a QR code. Every Dubb video has a unique QR code.
Written by
Ruben
Updated over a week ago
How to Edit Videos
Written by
Ruben
Updated over a week ago
How to Use Dubb QR Codes to Share Videos
Dubb QR Codes to Share Videos
Written by
Ruben
Updated over a week ago
How to Manage Contacts
Contacts
Written by
Ruben
Updated over a week ago
How to use Dubb QR Codes Features
Dubb QR Codes Features
Written by
Ruben
Updated over a week ago
How to Download a Video or Video Reply
Written by
Ruben
Updated over a week ago
How to Disable Video Page Signature
How to Disable Video Page Signature
Written by
Ruben
Updated over a week ago
How to Disable Tracking
How to Disable Tracking
Written by
Ruben
Updated over a week ago
How to use Dubb Messaging
How to use Dubb Messaging
Written by
Ruben
Updated over a week ago
How to use Dubb Deals
This article explains the Dubb Deals feature
Written by
Ruben
Updated over a week ago
How to Disable Dubb Branding (for Paid Subscribers & Free trial)
To disable Dubb branding, you must be a paid subscriber, or on a free trial.
Written by
Ruben
Updated over a week ago
How to use Dubb Deals
Dubb Deals
Written by
Ruben
Updated over a week ago
How to Use Dubb CRM Feature
Use Dubb CRM Feature
Written by
Ruben
Updated over a week ago
How to disable blog content desktop and mobile notifications
This article will teach you how to disable desktop and app notification for blog content.
Written by
Ruben
Updated over a week ago
How to use Caira™️ Speech Analysis with your Dubb Videos
Caira™️ Speech Analysis with your Dubb Videos
Written by
Ruben
Updated over a week ago
How to Delete Contacts
Written by
Ruben
Updated over a week ago
How to use Caira™️ Speech Analysis with your Dubb Videos
This article explains the usage of Caira Speech Analysis Feature
Written by
Ruben
Updated over a week ago
How to Customize Your Video Page
Written by
Ruben
Updated over a week ago
How to customize video link or URL
This article explains how to customize your Dubb video link or URL.
Written by
Ruben
Updated over a week ago
How to Upload Videos to Dubb
Upload Videos to Dubb
Written by
Ruben
Updated over a week ago
How to Customize Thumbnails
Dubb allows you to create and customize thumbnails for your videos so that you have the highest chance of your videos being clicked on.
Written by
Ruben
Updated over a week ago
How to Customize Colors and Playback for the Dubb Video Player
Written by
Ruben
Updated over a week ago
How to Upload Dubb Videos Directly to YouTube
Upload Dubb Videos Directly to YouTube
Written by
Ruben
Updated over a week ago
How to Update the Custom Footer of Your Video Landing Page
Update the Custom Footer of Your Video Landing Page
Written by
Ruben
Updated over a week ago
How to Create, Use and Manage Tags for Videos
Written by
Ruben
Updated over a week ago
How to Create, Update and Delete Custom Landing Pages on Dubb
How to Create, Edit, Update, Manage, and Delete Custom Landing Pages on Dubb
Written by
Ruben
Updated over a week ago
How to Update Dubb Subscription
Update Dubb Subscription
Written by
Ruben
Updated over a week ago
How to Create Email Notifications in Dubb Automation Workflows
Written by
Ruben
Updated over a week ago
How to Track Videos
Tracking your videos is a great way to identify hot prospects and see who is engaging with your videos and emails.
Written by
Ruben
Updated over a week ago
How to Create, Edit, Manage and Delete Contacts on Dubb
This is a simple guide to managing your Contacts, Clients, Customers in Dubb.
Written by
Ruben
Updated over a week ago
How to Track Videos
Track Videos
Written by
Ruben
Updated over a week ago
How to Create, Edit, Manage and Delete a Call to Action
How to create setup, edit, manage, and delete a Call to Action
Written by
Ruben
Updated over a week ago
How to Create Video Playlist
How to Create Video Playlist
Written by
Ruben
Updated over a week ago
How to Track User Engagement in Videos
How to Track User Engagement in Videos
Written by
Ruben
Updated over a week ago
How to Share a Video on All Channels (including Facebook, LinkedIn, Twitter, Email, SMS & more)
Share a Video on All Channels (including Facebook, LinkedIn, Twitter, Email, SMS & more)
Written by
Ruben
Updated over a week ago
How to Set Up Your Dubb Video Email Signature
Set Up Your Dubb Video Email Signature
Written by
Ruben
Updated over a week ago
How to Setup Portfolio Pages
Setup Portfolio Pages
Written by
Ruben
Updated over a week ago
How to Setup Calify.me
Calify.me
Written by
Ruben
Updated over a week ago
How to Create and Manage Video Presets
This article will help you create and manage video presets.
Written by
Ruben
Updated over a week ago
How to Set a Custom Thumbnail Graphic
Set a Custom Thumbnail Graphic
Written by
Ruben
Updated over a week ago
How to Create and Manage Groups on Dubb
Dubb allows users to create and manage groups of team members.
Written by
Ruben
Updated over a week ago
How to Record with Webcam Teleprompter + Scripts Management
Record with Webcam Teleprompter + Scripts Management
Written by
Ruben
Updated over a week ago
How to Record Videos
Record Videos
Written by
Ruben
Updated over a week ago
How to Create a Custom Video Playlist
Written by
Ruben
Updated over a week ago
How to Password Protect Dubb Videos
Password Protect Dubb Videos
Written by
Ruben
Updated over a week ago
How to create and customize Dubb Showcases
When viewers click on the thumbnail, they’re taken to a video page where they can see a series of videos — instead of just a single video.
Written by
Ruben
Updated over a week ago
How to Optimize Video Tracking for Third-party Senders
Optimize Video Tracking for Third-party Senders
Written by
Ruben
Updated over a week ago
How to Connect Yahoo Email as an SMTP
Here is how you can connect your Yahoo to Dubb so you can send video email campaigns directly through Dubb, using your Outlook account.
Written by
Ruben
Updated over a week ago
How to Optimize/Design your Video Background
Optimize/Design your Video Background
Written by
Ruben
Updated over a week ago
How to Configure Google Gmail to Campaign Sender
How to Configure Google Gmail to Campaign Sender
Written by
Ruben
Updated over a week ago
How to Manage Your Video Library on Dubb
Video Library on Dubb
Written by
Ruben
Updated over a week ago
How to manage video and contacts tags on Dubb
How to manage video and contacts tags on Dubb
Written by
Ruben
Updated over a week ago
How to Manage Your Team - Dubb Team Management
How to Manage Your Team
Written by
Ruben
Updated over a week ago
How to Configure a Credit Card Form using Dubb Payments
This article helps you configure Dubb Payments so that you can accept credit card payments on your Dubb Action Pages.
Written by
Ruben
Updated over a week ago
How to manage a video on Dubb.
A simple guide to managing your videos on Dubb
Written by
Ruben
Updated over a week ago
How to Collect Written Reviews
Written by
Ruben
Updated over a week ago
Video SMS Configuration and Setup
These are instructions for sending video SMS messages from the Dubb website.
Written by
Ruben
Updated over a week ago
How to Collect Video Testimonials
Written by
Ruben
Updated over a week ago
How to Clear Cache/Cookies in Chrome (when Transcoding or Recording gets stuck)
This article helps you to clear cookies in case transcoding or recording gets stuck.
Written by
Ruben
Updated over a week ago
How to Change the Quality of your Dubb video
This is an article on how to change the quality of your Dubb video
Written by
Ruben
Updated over a week ago
All Articles
Dubb Video Page Templates - How to Create, Customize and Add Custom Video Templates
Dubb video page templates allow you to create templates that can be applied to new videos, without repeating the process.
Written by
Reena Villamil
Updated over a week ago
General FAQ
Why are my videos being viewed in different locations than my recipient/s
This explains why different locations appear in the video activity reporting.
Written by
Ruben
Updated over a week ago