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How to Turn off Exit-Intent Popup in your Dubb videos

Disable the exit intent popup.

Darius avatar
Written by Darius
Updated over 3 weeks ago

Step-by-Step: How to Enable or Disable the Exit Intent Modal in Video.


Here's a quick video:

Option A: Video

Step 1: Log into Your Dubb Dashboard

Navigate to corp.dubb.com/dashboard and sign in to your Dubb account.


Step 2: Access the “Videos” Section

On the left sidebar, click Videos.

Step 3: Choose the Video to Edit

Click on the video thumbnail or title to open the video management page.

Step 4: Click on the “Details” Tab

At the top of the page, select the DETAILS tab to view editable video settings.

Step 5: Scroll Down to “Advanced Options”


Here, you’ll see a list of toggles. Look for the checkbox labeled “Add exit intent modal.”

  • Checked: The exit popup will display to viewers when they attempt to exit or remain idle.

  • Unchecked: The exit popup will be disabled.

Step 6: Make Your Selection

Click the checkbox to enable or disable the feature based on your preference.

Tooltip: “Displays a pop-up with your calls-to-action if the user takes no action or tries to close the browser window.”


Step 7: Save Your Changes

Your changes are saved automatically, but it's always a good idea to refresh the page and confirm.



Option B: Preset

Step 1: Go to Assets > Presets

Click Assets on the left sidebar, then select Presets.



Step 2: Select or Create a Preset

Choose the preset you want to modify by clicking the edit icon next to it.


Step 3: Scroll Down to Advanced Options

Within the preset editor, scroll to the Advanced Options section.


Step 4: Uncheck "Add exit intent modal"

Disable the popup by unchecking the Add exit intent modal box.


Step 5: Save the Preset

Changes are automatically applied. Any video using this preset will reflect the updated configuration.​



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If you need more personalized help, Dubb's support and training teams are ready to assist you every step of the way. Keep creating, sharing, and succeeding!

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