Skip to main content

Import Contacts in CSV format

Dubb lets you import contacts using a CSV file, making it easy to update your contact list efficiently.

Darius avatar
Written by Darius
Updated over 3 weeks ago

Step-by-Step Guide to Import Contacts

Here's a quick video:

1. Access the Contacts Page

  • From your Dubb Dashboard, go to the left-hand menu and click CRM.

  • Under CRM, select Contacts.



2. Click “Add New Contact”

  • On the top right, click the blue Add New Contact button.

  • From the dropdown menu, select Import Contacts.



  • 3. Prepare Your CSV File

  • Download the CSV template by clicking the CSV link shown in the import modal.

  • Ensure your spreadsheet includes at least these three headers:

    • First Name

    • Last Name

    • Email

Important: These headers must be written exactly as shown. Avoid extra characters, symbols, or spaces in the header titles.

4. Upload Your File

  • Click Choose File and select your properly formatted CSV file.

  • Optionally, assign Tags to your contacts for easy segmentation.

  • Confirm the Owner of the contacts (default is your user name).

5. Map Fields

  • After uploading the file, Dubb will prompt you to match fields.

  • Map:

    • First Name → First Name

    • Last Name → Last Name

    • Email → Email

    • Mobile (optional) → Mobile

6. Complete the Import

  • After confirming the field mappings, click Next.

  • Dubb will import the contacts in bulk.


Best Practices

  • Clean your data before uploading.

  • Double-check for formatting errors (e.g., extra commas, blank rows).

  • Use tags to categorize contacts by campaign, industry, or lifecycle stage.

By following these steps, you'll have all your contacts imported and ready for use in Dubb, streamlining your communication efforts.​


Ready to Go Further with Dubb?

If you're on a free or basic plan, upgrading gives you access to:

  • Full video tracking analytics

  • Advanced automation features

  • Unlimited custom CTAs

  • Priority support and expert training

Level up your outreach today.


If you need more personalized help, Dubb's support and training teams are ready to assist you every step of the way. Keep creating, sharing, and succeeding!

Did this answer your question?