Step-by-Step Instructions
Here's a quick video:
1. Access Campaign Settings
Log into your Dubb account on desktop.
Click your profile photo in the top-right corner.
Select Your Settings
Choose Team > Campaign Settings.
Click the + (plus) icon to add a new configuration.
2. Add an SMS Configuration
Type: Select
SMS.Owner: Your name appears by default.
Sharing: Choose visibility settings (e.g., Just me, Share with Team).
3. Select and Connect a Provider
🟦 Amazon SNS
Limitations: Send-only (no SMS replies).
Steps:
Go to your AWS Console.
Navigate to My Security Credentials.
Generate a new Access Key ID and Secret Key (note: the secret is only viewable once).
Choose your Region and Sender ID.
Enter the credentials in Dubb to complete the connection.
🟪 Twilio
Supports two-way messaging.
Steps:
Go to the Twilio Console.
Copy your Account SID and Auth Token.
Input your active phone number as the Sender ID.
Paste all required info into Dubb to complete setup.
4. Create an SMS Campaign
Navigate to Campaigns in the left sidebar.
Select SMS and click “+ Create New.”
Configure:
Campaign Title.
Sender (Twilio or Amazon).
Choose a Video to include.
Customize preview text and personalization options.
Add recipients:
Use Inclusion Lists via tags for batch sending with tracking.
Or, paste individual phone numbers (one per line).
Schedule for immediate delivery or a future date/time.
Click Send or Save.
Ready to Go Further with Dubb?
If you're on a free or basic plan, upgrading gives you access to:
Full video tracking analytics
Advanced automation features
Unlimited custom CTAs
Priority support and expert training
Level up your outreach today.
If you need more personalized help, Dubb's support and training teams are ready to assist you every step of the way. Keep creating, sharing, and succeeding!