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Video SMS Configuration and Setup
Video SMS Configuration and Setup

Instructions for sending video SMS messages via the Dubb website, including configuration and campaign setup.

Darius avatar
Written by Darius
Updated over 3 months ago

To send video SMS messages using Dubb, follow these steps:

A. Configure Your SMS Service

  1. Connect Your SMS Provider:

    • Ensure you have a text message provider and have completed 10DLC and campaign/brand registration.

    • Note: Twilio allows SMS replies within Dubb; other providers handle replies within their apps.

  2. Configure SMS Settings:

  3. For SalesMessage:

    • Sign up for accounts on Dubb and SalesMessage.

    • Connect SalesMessage in Dubb's settings. Video Tutorial

  4. For Twilio:

    • Copy and paste the AUTH TOKEN, SID, and Number into Dubb.

    • Configure replies using Dubb’s Two-way SMS feature. Setup Guide

  5. For Amazon:

    • Access the AWS Console.

    • Create a new Access Key and note the Access Key ID and Secret.

    • Enter these details into Dubb, select your region, and leave the Sender ID blank.

B. Build SMS Campaigns

  1. Create a New Campaign:

    • Go to the Dubb Dashboard.

    • Select "Campaign" > "SMS" and click "+New."

  2. Configure Campaign:

    • Title the campaign.

    • Choose the Broadcast Provider (Amazon or Twilio).

    • Enter your SMS text and include {{video-url}}.

    • Select the video to send.

    • Enter recipients or use inclusion/exclusion lists.

  3. Send or Schedule:

    • Send the campaign immediately or schedule it for a future date.

C. Build SMS Workflows

  1. Create a New Workflow:

    • Visit the Dubb Dashboard.

    • Select "Automation" > "SMS" and click "+New."

  2. Configure Workflow:

    • Title the workflow.

    • Choose the Broadcast Provider (Amazon or Twilio).

    • Enter SMS text with {{video-url}} and select the video.

  3. Add to Workflow:

    • Save SMS to be included in a workflow.

    • Create or edit a workflow to include the SMS campaign.

    • Enroll contacts using tags; ensure contacts are opt-in.

  4. Launch Workflow:

    • Set to trigger workflow once per contact.

Note: Proper configuration ensures smooth SMS campaigns and workflows, enhancing communication and tracking.




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