To send video SMS messages using Dubb, follow these steps:
A. Configure Your SMS Service
Connect Your SMS Provider:
Ensure you have a text message provider and have completed 10DLC and campaign/brand registration.
Note: Twilio allows SMS replies within Dubb; other providers handle replies within their apps.
Configure SMS Settings:
Visit Dubb Broadcast Settings.
Click "Add New Configuration" and select your SMS provider.
For SalesMessage:
Sign up for accounts on Dubb and SalesMessage.
Connect SalesMessage in Dubb's settings. Video Tutorial
For Twilio:
Go to Twilio Console.
Copy and paste the AUTH TOKEN, SID, and Number into Dubb.
Configure replies using Dubb’s Two-way SMS feature. Setup Guide
For Amazon:
Access the AWS Console.
Create a new Access Key and note the Access Key ID and Secret.
Enter these details into Dubb, select your region, and leave the Sender ID blank.
B. Build SMS Campaigns
Create a New Campaign:
Go to the Dubb Dashboard.
Select "Campaign" > "SMS" and click "+New."
Configure Campaign:
Title the campaign.
Choose the Broadcast Provider (Amazon or Twilio).
Enter your SMS text and include {{video-url}}.
Select the video to send.
Enter recipients or use inclusion/exclusion lists.
Send or Schedule:
Send the campaign immediately or schedule it for a future date.
C. Build SMS Workflows
Create a New Workflow:
Visit the Dubb Dashboard.
Select "Automation" > "SMS" and click "+New."
Configure Workflow:
Title the workflow.
Choose the Broadcast Provider (Amazon or Twilio).
Enter SMS text with {{video-url}} and select the video.
Add to Workflow:
Save SMS to be included in a workflow.
Create or edit a workflow to include the SMS campaign.
Enroll contacts using tags; ensure contacts are opt-in.
Launch Workflow:
Set to trigger workflow once per contact.
Note: Proper configuration ensures smooth SMS campaigns and workflows, enhancing communication and tracking.