Now that you've installed the Dubb Chrome Extension you're ready to start leveraging the power of video!
With the Dubb Chrome Extension, you can record and share many different types of videos such as:
Sales pitches
Tutorials
Explanations
Demos
Lesson plans
The benefits that you get from using the Dubb Chrome extension include:
Build trust and streamline communication by providing a visual experience of the information you'd like to share
Save time by recording a video instead of writing an email or having a conversation
Maximize the impact of your communication by providing content relevant to the recipient.
How to Allow Webcam and Mic Access to the Dubb Chrome Extension:
In order to realize the benefits of the Dubb Chrome Extension, you must provide access to your webcam and mic through Google Chrome. Access is solely used for recording videos for you to share and content is never saved for any other reason than this.
While installing the Dubb Chrome Extension you can allow access to your mic and webcam. This permission will be requested automatically as you install the extension unless you are on a Mac and have not given Chrome permission to access your webcam/mic.
If you do not allow mic and webcam access in the initial setup process you can also provide access in the browser toolbar by clicking the video icon in the URL bar.
Need to reinstall? Visit this page: Dubb Chrome Extension
Still, having trouble?
Check out this video to fix common webcam issues
How to Fix Webcam and Microphone Issues in Chrome
If you're having trouble with your webcam or microphone in Chrome-based applications, follow these steps to resolve the issue and set your defaults.
Open Chrome Settings
Click the three dots in the top-right corner of Chrome.
Select "Settings" from the dropdown menu.
Navigate to Site Settings
Go to "Privacy and Security."
Click on "Site Settings."
Adjust Camera Settings
Select "Camera."
Choose the correct camera from the dropdown. If you have multiple cameras, make sure the right one is selected.
Adjust Microphone Settings
Go back to "Site Settings."
Click "Microphone."
Select the appropriate microphone.
Manage Permissions
In "Site Settings," find "Permissions."
Delete any existing permissions for the application (e.g., Dub).
Revisit the application or reinstall the Chrome extension to reset permissions.
Allow Permissions
When prompted by Chrome, click "Allow" to grant access to your camera and microphone.
Benefit: Properly setting your default devices and managing permissions ensures smooth access and prevents connectivity issues with your webcam or microphone.
If you are having issues recording your screen on MAC please view the following
On your Mac, go to System Preferences>Security & Privacy>Privacy> Screen Recording > then make sure Google Chrome has a checkmark, then save your settings and restart Google Chrome. You may also need to restart your MAC for this to update.
Encountering this issue on a PC? try https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-camera-in-windows-10-87ebc757-1f87-7bbf-84b5-0686afb6ca6b
You may also consider trying the Dubb Desktop app, it offers all the same functions of the extension and more!
MAC - https://support.dubb.com/en/articles/5765033-how-to-install-and-use-the-dubb-desktop-app-for-mac
Windows/PC - https://support.dubb.com/en/articles/9251726-how-to-install-and-use-the-dubb-desktop-app-for-windows-pc