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How to use the Dubb Agile CRM Extension
How to use the Dubb Agile CRM Extension

Dubb integrates with Agile CRM, enabling video emails, tracking, and personalized customer engagement directly within the platform.

Darius avatar
Written by Darius
Updated over 3 months ago

Easily send trackable video messages to your contacts right inside Agile CRM — with zero coding.

With the Dubb-Agile CRM integration, you can record your screen, webcam, or both. With Dubb's real-time notifications, you can monitor:

  • Video watch rates

  • Who watched the video and when they watched

  • Emoji reactions

  • Call to action engagements

  • Video replies

Here's how to integrate Dubb with Agile CRM, step-by-step:

Sending one-to-one video emails

Step 1: Install the Dubb Chrome Extension and log in to your account.

If you don't already have a Dubb account, you can sign up here.

Step 2: Sign in to your Agile CRM account. From your dashboard, navigate to the email composition interface.

Step 3: Click on the Dubb icon located in the toolbar.

Step 4: You’ll have the option to:

  • Record a video of your screen

  • Record with your webcam

  • Upload from your computer or YouTube

  • Or select a pre-recorded video from your Dubb library

Step 5: After selecting your video, add a personalization text using the field above the video, then click on Insert Video. An animated GIF preview will be generated automatically.

Step 6: Click send and then track the performance of your video from the reporting section of your Dubb account.


Sending video emails through automation

Step 1: Install the Dubb Chrome Extension and log in to your account. Sign up here if you don't already have one.

Step 2: Export your contacts from Agile CRM.

Step 3: Go to your Dubb dashboard, click on Connections, and then Contacts.

Step 4: On the Contacts page, click on the drop-down beside “Add new contact,” and choose Import Contacts.

Step 5: Navigate to the “Send Email” window inside Agile CRM, click on HTML, then write in your message and insert the necessary merge field(s) for your use case.

Step 6: Locate your Dubb video from the Dubb website. Click on the Share & Send button, then Advanced Options, tick the box for third-party optimization, and select Agile CRM. Next, you will need to click on the “Copy for Email” drop-down and select Copy HTML Code.

Step 7: Go back to Agile CRM and paste what you have copied into the HTML section.

Step 8: To add personalization text, take the merge field from Agile CRM and insert it into the personalization text field found in Dubb’s Share & Send window.

Step 9: Click send and then track the real-time performance of your video from the reporting section of your Dubb account.

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