General FAQs

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24 articles in this collection
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How to Get Activity Tracking

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Updated this week

How to Copy and Paste a Video Thumbnail and Link into Email

Applies to all email programs including Gmail, Outlook, Yahoo, Aol, Apple Mail & More
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Written by Heather
Updated this week

How to Share a Video on All Channels (including Facebook, LinkedIn, Twitter, Email, SMS & more)

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Written by Heather
Updated over a week ago

How to Copy and Paste a Video in Apple Mail (on a Mac)

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Written by Heather
Updated over a week ago

Can I put multiple logos or custom sub domain names on one account?

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Written by Heather
Updated over a week ago

How to Embed a Video onto a Landing Page

This article teaches you to copy the JavaScript embed code that allows you to embed a video onto a landing page.
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Written by Heather
Updated over a week ago

How to Track User Engagement in Videos

This article helps track when emails are opened / clicked, when video pages are viewed, and what % of videos are watched.
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Written by Heather
Updated over a week ago

How to Add Pixels to Landing Pages

This article explains how to add pixels for Facebook, Google Ads / AdWords / Analytics, LinkedIn, AdRoll, Intercom, Drift and more.
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Written by Heather
Updated over a week ago

How to Create Video Playlist

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Updated over a week ago

How to Make Videos Autoplay

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Written by Heather
Updated over a week ago

How to Password Protect Videos

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Written by Heather
Updated over a week ago

How to Delete Contacts

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Written by Heather
Updated over a week ago

How to Export a Video in HTML to Use on Landing Pages or Third Party Email Services

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Written by Heather
Updated over a week ago

How to Get Detailed Activity Reporting

Time, location, activity type email open/click video page view/% watch rate & device type data on videos.
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Written by Heather
Updated over a week ago

How to Manage Contacts

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Updated over a week ago

How Can I customize my Video Page

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Written by Heather
Updated over a week ago

How to Download a Video

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Written by Heather
Updated over a week ago

How does Dubb Integrate into other Systems

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Written by Heather
Updated over a week ago

How to Add Video to MailChimp emails

This article helps you to add your Dubb videos to the body of your MailChimp emails.
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Written by Heather
Updated over a week ago

Are my videos and video pages private?

Provides information on privacy for videos and video pages from search engine spiders (Google, Yahoo, AOL, etc).
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Written by Heather
Updated over a week ago

How to Customize Colors and Playback for the Dubb Video Player

This article will help you customize the colors of your video player and specify the autoplay back (autoplay with or without sound).
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Written by Heather
Updated over a week ago

How to use a custom Call to Action

Custom Call to Action / CTA
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Written by Heather
Updated over a week ago

How to Clear Cache/Cookies in Chrome (when Transcoding or Recording gets stuck)

This article helps you to clear cookies in case transcoding or recording gets stuck.
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Written by Heather
Updated over a week ago

How to upload videos to Dubb

Here's how you upload a video shot on your computer, mobile device or camera.
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Written by Heather
Updated over a week ago