This article will show you how to avoid video/audio lag in your Dubb videos.

If you see that your voice is not in sync with your video during recording, or after a video processed you can check below through the most common causes and fixes of this issue.

Firstly, make sure you're accessing a fast, stable internet connection.
Test your speed here

Dubb Chrome Extension/Addons (Linkedin, Gmail, etc.)

  • Restart your device.
  • Close any unused tabs/apps.
  • Swap your capture mode to Current Tab as this is our lighter recording mode.
  • Check your computer's memory - if your device is low on RAM this can affect Dubb's transcoding speed.
  • Check your battery level - we recommend recording when you're plugged into a power source.
  • Try recording with the Dubb Desktop App.
  • Test your upload speed here, you'll need at least 5mbps upload speed to record successfully.

Dubb Desktop App

  • Restart your device.
  • Close any unused tabs or apps running in the background.
  • Check your computer's memory - if your device is low on RAM this can affect Dubb's transcoding speed.
  • Check your battery level - we recommend recording when you're plugged into a power source.
  • Reduce your recording resolution, record in 720p or 1080p.
  • Test your upload speed here, you'll need at least 5mbps upload speed to record successfully.
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