This article explains how to setup, configure and use the Dubb real-time chat messaging and inbox feature.
The Dubb Video Chat feature allows users to send and receive real-time message to viewers of videos.
Add video chat to a Dubb video page
Please note: this feature is turned on by default, however, the switch is “sticky” which means it will remember the last setting entered. To turn-off the Chat Feature, uncheck the check box.
One the chat module is added to a Dubb video page, viewers of the video an send and receive private, real-time messages to you.
How to respond to and send chat messages.
In your dashboard you will notice a Messaging module on the bottom right. Here you can see the messages that were sent to you. To respond simply click on the person’s name, then respond. The other person will receive your message in real-time. This is great for real-time conversations and lead generation.
There are two ways to send messages.
- By clicking the send button and 2. by clicking enter. This is an option within the chat module.
You can also delete or block a person with these buttons.
How to Get notifications for Chat Messages
You can receive real-time notifications via the Dubb Mobile app (https://dubb.com/mobile-app) and Dubb website (https://dubb.com/dashboard ) via the messaging module on the bottom right of your dashboard.
Please make sure that you allow notifications on the app when installing and also within the notification settings.