Prerequisite: You must already own your own domain.

Step 1. Setup your CNAME in your registrar with these settings:

CNAME: video(or your desired subdomain).yourdomain.com (e.g. video.example.com or watch.example.com)

Points to(is an alias of)/Text: cname.dubb.com
Below are examples of how names should be configured in several common Domain providers.

PLEASE NOTE: Before attempting to configure your CNAME domain on the Dubb website. Please make sure your CNAME settings appear correctly here.

Make sure to enter your desired subdomain and "DNS Lookup" in the drop down button.

This should produce results like this:

Amazon DNS Settings

Google DNS Settings

Cloudflare DNS Settings
If you are using Cloudflare, make sure is not proxied (Arrow going around cloud, not through)

Godaddy DNS Settings

Namecheap DNS Settings


Step 2. Visit the team page in your account Settings > Team

Enter your custom domain (e.g. video.heather.com)

Please allow up to 24 hours for your sub-domain to propagate.

Below is an example of how you should configure your custom domain inside of Dubb.

 The green checkmark to the right of the Custom Domain field is confirmation that it is set up properly.

If you are seeing a red X next to the custom Domain field, your DNS settings are not properly configured.

 

Did this answer your question?