Contacts provide the following functionality:
- user-level activity reporting. (e.g. firstname.lastname@example.org opened/clicked an email and watched 100% of video A)
- CRM integrations
- Tag management (ability to mark contacts based on activity/history/tasks, etc) This has nothing to do with the number of views. Our platform is not intended to email blasting which is why we are compatible with email providers and CRM/marketing automation systems.
To manage your contacts do the following steps:
- import your contacts
- When you are sending personalized videos, include the recipient's email
Here's a tutorial video Gif.